Service & Field Teams




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What to expect from your service & field teams

Whether you’re simply having your flooring replaced or lighting redone, it helps to know a little bit about the people you’re going to be working with. For instance, your service and field teams have very specific jobs to do to make sure your project is perfect from start to finish. They are responsible for all the little details most homeowners take for granted, but we want you to know exactly what to expect when it comes to your very important project, no matter how big or small it is.

One of the most important parts of any home project is the team that takes the measurements. For flooring, especially in areas that are not traditionally sized, this is extremely important. Wall-to-wall flooring such as carpet and sheet vinyl must be measured specifically and placed with extreme care. Missing the mark by the shortest amount can mean the team has to start all over with a brand new piece of flooring, so you can expect them to measure, re-measure, and then measure again.
Service & Field Teams in Holly Springs, NC area from The Home Center Flooring & Lighting
You’ll also notice an on-site project manager, who oversees the project from your location. Unlike remote project management, this assures that every aspect of your flooring or remodeling project will be undertaken right on your own site. Every aspect, from start to finish, will be under their direct and professional care.

The same can be said for the quality checks that occur after installation. Before we give our mark of approval, every aspect of your project must be checked for completion and accuracy, as well as making sure everything measures up to your approval. These inspections make sure that nothing has been left out, overlooked, or forgotten. The result is a flooring remodeling or lighting project that you’ll absolutely love and that will match all your requirements and preferences. For more information, be sure to contact us about your own project. We can get started right away.

At The Home Center Flooring & Lighting, we strive for complete customer satisfaction in every project. For the areas of Apex, NC; Cary, NC; Raleigh, NC; and Fuquay-Varina, NC, we want you to know we care about every aspect of your home project. When you stop in to visit us at our Holly Springs, NC showroom, you’ll get the kind of service you expect and more. Come in today to find out what we can do for you.